Frequently asked questions

ScoutQuiz is an AI product finder widget for online stores. It learns your real product catalog and lets shoppers either type a natural-language request ('a warm jacket for winter hikes') or take a short guided quiz. Either way, it surfaces the most relevant products with a clear explanation of why they match — no generic suggestions.

Yes. ScoutQuiz learns your specific catalog — whether you sell outdoor gear, skincare, electronics, fashion, home goods, or specialty food. It understands what makes each product different and generates questions tailored to your inventory.

Accuracy depends on your catalog data quality. ScoutQuiz learns from real product titles, descriptions, and content — not a generic template. The richer your product information, the better the recommendations. Most merchants see a noticeable lift in add-to-cart rates within the first week.

No. The widget script is under 30 KB gzipped and loads asynchronously — it has zero impact on your store's page load time or Core Web Vitals. It only activates when a shopper opens the quiz drawer.

Installing is quick — paste one script tag in your store theme, no coding needed. ScoutQuiz then learns your catalog, and that step scales with catalog size: around 15 minutes for a catalog of ~500 products, and longer for larger catalogs. The exact time depends on how many products you have and how much detail each includes.

No. ScoutQuiz installs with a single script tag in your store's theme editor — the same way you'd add Google Analytics or a chat widget. If you can paste a snippet into your theme, you can install ScoutQuiz.

ScoutQuiz works with Shopify, WooCommerce, and WordPress today. No special plan or API access beyond standard product read permissions is required. More platforms are on the roadmap — contact us if you need a specific one.

Yes — ScoutQuiz works with Shopify, WooCommerce, and WordPress today; more platforms are on the roadmap.

All plans are paid monthly, starting at $49/month (Starter). There is no zero-cost tier. To see ScoutQuiz on your own catalog before subscribing, build a $1 demo — it covers the real cost of learning your products. Plans are Starter $49 / Growth $149 / Pro $399 per month, plus Enterprise at custom pricing for stores with larger needs.

A completed quiz uses 1 credit and a search uses 0.1 credits. Each plan includes monthly credits — 500 on Starter, 2,000 on Growth, 8,000 on Pro. Top up anytime — from $59 for 500 extra credits.

Starter ($49/mo) supports up to 500 products and 500 credits/month. Growth ($149/mo) supports up to 2,000 products and 2,000 credits/month. Pro ($399/mo) supports up to 6,000 products and 8,000 credits/month with unlimited stores. If you need more products or credits than Pro offers, Enterprise provides custom limits — contact support@scoutquiz.net.

Yes. Cancel at any time from your dashboard. No cancellation fees. Your store keeps access until the end of the current billing period.

Yes. Build a working demo on your real catalog for a one-time $1 — it learns a sample of up to 300 products and shows you exactly how ScoutQuiz performs for your store. No subscription required to test it out.

Yes. Annual billing is available at a 20% discount. Contact us to switch your plan to annual.

ScoutQuiz reads your public product catalog: titles, descriptions, variants, tags, prices, and images. We do not access order data, customer information, or any financial details. All product data is used solely to power the recommendation engine for your store.

ScoutQuiz logs anonymous quiz session data (questions asked, answers selected, products recommended) for analytics. We do not collect personally identifiable information from shoppers unless they explicitly submit a form. See our Privacy Policy for full details.

Data is stored in the European Union (EU) on infrastructure compliant with GDPR requirements. For enterprise customers with specific data residency requirements, contact us.

Yes. ScoutQuiz is designed with GDPR compliance in mind: minimal data collection, clear data retention policies, and the ability to request data deletion at any time. See our Privacy Policy for details.